Peer-Led Learning Program
Designed and launched a new internal learning program (“training chapter”) to build team capability in key work processes. The program included a formal charter, structured learning sessions, and supporting documentation. Participants have already begun applying new skills by assisting with onboarding and peer training.
My Role
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Drafted a charter outlining the chapter’s purpose and goals
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Designed and delivered training sessions to teach key work processes
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Created documentation to support ongoing learning
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Applied a “teaching without telling” approach to build problem-solving skills
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Guided members as they began supporting onboarding activities
Key Challenges
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Building interest and engagement around a brand-new chapter
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Balancing structured guidance with opportunities for peer-driven learning
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Ensuring training was practical and immediately applicable to daily work
Impact
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Chapter successfully onboarded three new hires in the first month
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Provided a repeatable structure for teaching and knowledge-sharing
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Increased team capability by spreading expertise beyond one role
Skills Gained
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Program Development – establishing a new training chapter from scratch
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Charter Writing – defining purpose, structure, and measurable outcomes
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Instructional Design – blending formal training with hands-on learning
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Facilitation – guiding sessions using “teaching without telling” methods
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Onboarding Support – reducing reliance on a single trainer by enabling chapter members to take part
Project Snapshots
